Skills & Competencies for Telecommunications Engineering Technician I

Telecommunications Engineering Technician I job profile

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JOB SUMMARY for Telecommunications Engineering Technician I

Assists telecommunication engineers in the design and analysis of telecommunication networks.

JOB RESPONSIBILITIES for Telecommunications Engineering Technician I

Creates plans and drawings detailing the layout of routers, circuits, cables, switches, or other telecommunications equipment. Ensures network connectivity for end-users. May evaluate existing networks and recommend design changes to improve performance.

Telecommunications Engineering Technician I SALARY RANGE

BASE 50%
$64,853
TOTAL 50%
$65,810
Job Level
A01
Job Code
EN04100227
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Telecommunications Engineering Technician I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Telecommunications Engineering Technician I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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7 hard skills or competencies (industry competencies) for Telecommunications Engineering Technician I

1 Industry Competency – Root Cause Analysis
Proficiency Level -1
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and benefits of root cause analysis in process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data for investigations and troubleshooting processing issues for root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Guides the data collection and review process to support the root cause analysis operations.
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Level 4 Behaviors
(Extensive Experience)
Improves and updates the fundamental nature of systems and procedures based on the root cause analysis results.
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Level 5 Behaviors
(Mastery)
Designs corrective action plan to notify and solve principal customers with major issues.
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2 Industry Competency – Electrical Testing
Proficiency Level -1
Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Describes the process of utilizing electrical testing tools in our organization.
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Level 2 Behaviors
(Light Experience)
Assists senior staff when testing electrical components, equipment, and systems.
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Level 3 Behaviors
(Moderate Experience)
Implements safety precautions when testing electrical equipment, systems, and components.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training in electrical system installation and testing procedures.
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Level 5 Behaviors
(Mastery)
Designs and develops new and innovative tools and instruments to improve electrical testing.
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3 Telecommunications Engineering Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Engineering Technician I
Proficiency Level - 4
5 Competency for - Telecommunications Engineering Technician I
Proficiency Level - 5

1 general skill or competency (Job family competency) for Telecommunications Engineering Technician I

1 Job Family Competencies – Network Support
Proficiency Level -1
Skill definition-Maintaining and ensuring that the network is constantly running at peak performance.
Level 1 Behaviors
(General Familiarity)
Cites the steps on how to apply network support best-practice methodologies.
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Level 2 Behaviors
(Light Experience)
Assists in the maintenance and support of our IT Infrastructure and network resources.
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Level 3 Behaviors
(Moderate Experience)
Consults on the installation and support of our organization's LAN, WAN, and internet systems.
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Level 4 Behaviors
(Extensive Experience)
Develops standard operation processes for conducting network support.
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Level 5 Behaviors
(Mastery)
Adapts industry trends on network support to innovate our organization's support process.
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3 Telecommunications Engineering Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Engineering Technician I
Proficiency Level - 4
5 Competency for - Telecommunications Engineering Technician I
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Telecommunications Engineering Technician I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -1
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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2 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
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Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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3 Telecommunications Engineering Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Engineering Technician I
Proficiency Level - 4
5 Competency for - Telecommunications Engineering Technician I
Proficiency Level - 5

Summary of Telecommunications Engineering Technician I skills and competencies

There are 7 hard skills for Telecommunications Engineering Technician I, Root Cause Analysis, Electrical Testing, Electronics Engineering, etc.
1 general skills for Telecommunications Engineering Technician I, Network Support.
6 soft skills for Telecommunications Engineering Technician I, Standard Operating Procedures (SOP), Attention to Detail, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Telecommunications Engineering Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Time Management.

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